Discover Your Perfect Adventure

Last Updated: December 2024

1. Information We Collect

Clear Sky Travels collects personal information necessary to provide exceptional travel services:

• Contact Information: Name, email address, phone number, mailing address
• Travel Preferences: Destination interests, travel dates, budget, accommodation preferences
• Payment Information: Credit card details, billing address (processed securely through encrypted systems)
• Travel Documents: Passport information, visa requirements, dietary restrictions, accessibility needs
• Website Usage: IP address, browser type, pages visited, time spent on site

2. How We Use Your Information

Your information enables us to:

• Create personalized travel itineraries and recommendations
• Process bookings and payments securely
• Provide 24/7 travel support and emergency assistance
• Send travel confirmations, updates, and important notifications
• Improve our services through usage analytics
• Comply with legal requirements and travel regulations

3. Information Sharing

We share information only when necessary:

• Travel Partners: Hotels, airlines, tour operators to complete your bookings
• Payment Processors: Secure payment systems for transaction processing
• Legal Requirements: When required by law or to protect our rights
• Emergency Situations: To ensure traveler safety and provide assistance

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

6. Contact Information

For privacy concerns: [email protected] or +1 (212) 555-0147

Last Updated: December 2024

1. Service Agreement

By using Clear Sky Travels services, you agree to these terms. We provide travel planning, booking services, and travel support as described on our website.

2. Booking and Payment

• All bookings require full payment or approved payment schedule
• Prices are subject to change until booking is confirmed
• Additional fees may apply for changes or cancellations
• Travel insurance is strongly recommended

3. Cancellation Policy

• 30+ days before travel: 90% refund (minus processing fees)
• 15-29 days before travel: 50% refund
• Less than 15 days: No refund (travel insurance may cover)
• Emergency cancellations considered case-by-case

4. Travel Requirements

Travelers are responsible for:

• Valid passports and required visas
• Health requirements and vaccinations
• Travel insurance coverage
• Compliance with destination laws and customs

5. Liability Limitations

Clear Sky Travels acts as an intermediary between travelers and service providers. We are not liable for acts of third-party providers, natural disasters, or circumstances beyond our control.

6. Dispute Resolution

Disputes will be resolved through binding arbitration in New York, NY under American Arbitration Association rules.

7. Contact for Terms

Questions about terms: [email protected] or +1 (212) 555-0147

Last Updated: December 2024

Digital Millennium Copyright Act Compliance

Clear Sky Travels respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe your copyrighted work has been used without permission, please provide our DMCA agent with:

• Physical or electronic signature of copyright owner or authorized agent
• Description of copyrighted work claimed to be infringed
• Description of infringing material and its location on our site
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that notification is accurate and you're authorized to act

DMCA Agent Contact

DMCA Agent: Legal Department
Address: 456 Broadway Avenue, New York, NY 10013
Email: [email protected]
Phone: +1 (212) 555-0147

Counter-Notification Process

If you believe content was removed in error, you may submit a counter-notification with:

• Your physical or electronic signature
• Identification of removed material and its former location
• Statement under penalty of perjury that removal was due to mistake
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are repeat copyright infringers.

Fair Use Consideration

We consider fair use principles when evaluating copyright claims, including purpose, nature, amount, and market effect of the use.

Last Updated: December 2024

General Data Protection Regulation Compliance

Clear Sky Travels is committed to protecting your privacy rights under the EU General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on:

• Consent: Marketing communications and optional services
• Contract Performance: Travel bookings and service delivery
• Legitimate Interest: Service improvement and fraud prevention
• Legal Obligation: Compliance with travel and tax regulations

Your GDPR Rights

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in structured format
• Right to Object: Object to processing for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time

Data Retention

• Travel Records: 7 years (tax and legal requirements)
• Marketing Data: Until consent withdrawn
• Website Analytics: 26 months maximum
• Support Communications: 3 years

International Transfers

When transferring data outside the EU, we ensure adequate protection through:

• EU Commission adequacy decisions
• Standard Contractual Clauses
• Binding Corporate Rules
• Certification schemes

Data Protection Officer

Contact: [email protected]
Address: 456 Broadway Avenue, New York, NY 10013

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.

Exercise Your Rights

To exercise your GDPR rights, contact us at [email protected] or +1 (212) 555-0147. We will respond within 30 days.

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